SS
Phone: 424-666-1262
Professional Summary
Senior Systems Support Engineer and IT Infrastructure Specialist with over 30 years of success in enterprise IT, MSP operations, and cloud services. Proven expertise in systems administration, cybersecurity, virtualization, automation, and business process optimization for diverse industries. Adept at deploying modern tools and solutions to streamline workflows, improve uptime, and enhance security posture.
Core Competencies
– Managed Services Provider (MSP) Operations
– Cloud & Virtualization: Azure, VMware, Hyper-V, Nutanix
– Cybersecurity & Network Security: Endpoint Protection, Firewalls, MDR
– Automation & Scripting: Python, PowerShell, Bash
– RMM and PSA Platforms: NinjaOne, ConnectWise, Gradient MSP, IT Glue, ImmyBot
– Backup & Disaster Recovery: Acronis, Veeam
– Incident Response & Process Documentation
– Project Management & Technical Training
Technical Skills
– Platforms: Windows Server (2003–2025), Linux (Red Hat, Debian, Ubuntu, CentOS), UNIX, Mac OSX
– Cloud & Security: Microsoft Azure, Entra, OpenAI GPT, SentinelOne, Huntress, H2O.ai, IBM Watson, PyTorch, Claude, Vertex AI
– Software: NinjaOne, Gradient MSP, Acronis, IT Glue, Microsoft Partner Center, ImmyBot, MS Office, Project, SharePoint, cPanel, WHM
– Programming: Python, PowerShell, Bash, HTML, Perl, PHP, JavaScript
– Hardware: Dell, IBM, HP, Apple, Cisco routers/switches
– Networking: LAN/WAN, TCP/IP, DHCP, DNS, VPN, firewalls
– Virtualization: VMware, Hyper-V, Nutrix, Xen, KVM, QEMU
Certifications
– Certified Ethical Hacker (CEH)
– Microsoft Certified Systems Engineer
– Red Hat Certified Engineer
– CompTIA Server+, Network+, A+
– Advanced Cisco Router Certification
Professional Experience
Senior Systems Engineer| Unamed
April 2025–Present
– Deliver MSP services using NinjaOne, Gradient MSP, IT Glue, ConnectWise, and Microsoft Partner Center.
– Administer cloud environments, automation (PowerShell, Python), Endpoint Security (SentinelOne, Huntress), and backup solutions (Acronis).
– Lead infrastructure projects, process documentation, client onboarding, cybersecurity compliance, and team coordination.
Senior Systems Engineer | Further Assistance, Incorporated
2004–2024
– Specialized in Linux and Windows server management, system provisioning, cloud architecture, and network security for MSP clients.
– Implemented enterprise virtualization (VMware, Xen, Hyper-V, KVM) and automation solutions.
– Led datacenter operations, incident response, server hardening, and technical supervision.
Systems Administrator & Network Engineer | Various Clients
1988–2004
– Provided administration, virtualization, migration, and security to enterprise and government clients.
– Supported multi-platform environments (Windows, Linux, UNIX, Mac) and handled project-based deployments, forensic analysis, and training.
Education
Continuous Professional Development in IT, Cybersecurity, Cloud, AI, ConnectWise PSA Certified, Nutanix, BSc CS
Resume SS